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ABOUT MANAGEMENT

The TRANSERA GROUP was founded in 1996, beginning with property Development, Restaurant and Family entertainment venue in Pontianak and in Jakarta. These Operations accounted for the bulk of the revenues until 2010 when the first four star hotel was opened. This was followed in 2012 by the opening of the first group branded select service hotel, the Transera Hotel Pontianak. The group’s investment today continue to grow with the opening of Southeast Asia’s largest water theme park just outside Jakarta in Bekasi in February 2014, the Transera Water Park. Long term investment plans include both domestic and regional expansion.

Transera Hotels and Resorts consist today of several brands:
  • Transera Grand Hotels and Resorts, providing affordable Luxury hotel for leisure and business lodging experience.
  • Sera Hotels, providing a comfortable and modern lifestyle, urban, trendy and fashionable experience.
  • Transera Hotels & Resorts, providing a full Mid-Scale select service not only for modern family during leisure time, but also modern professional audience attending their business lodging experience.
  • Tera Hotels providing a comfortable, economical, modern, simple and practical lodging experience.

VISION &MISION

Vision
We strive to be an Indonesian hospitality management company that makes a difference by leaving enduring and positive interactions with all of our stakeholders:
  • People: We develop an outstanding team of talents with positive, creative and innovative attitudes as well as high level of expertise that leave our guests smiling with satisfaction
  • Partners: We collaborate to create a strong, enduring and mutually valuable relationship as only an owner-operator can do
  • Portfolio: We strive to develop innovative brands of hotel and resorts to be the leading brand in each market that we serve
Mision
  • We aim to deliver quality hotels and resorts with exceptional Indonesian hospitality and unique design that bring smile and satisfaction to all of our stakeholders.
  • We aim to put a smile on our partners and guests through excellent service and high quality product that lead to a memorable experience.

HISTORY

Transera Hotels & Resorts is part of the Transera Group, the owner and operator of the largest and newest water theme in Southeast Asia and owner/operator of full service restaurants and family karaoke venues throughout Indonesia. We operate across Indonesia, the world fastest growing hotel market. This gives a solid foundation for growth and expansion both in Indonesia and in the region. We never compromise on service. Our success is attributable to our people, their training and their dedication. We manage hotels, resorts, serviced apartments, villas, and condo hotels throughout Indonesia.

OUR BRAND

"Positioned in the affordable Four-Star market, the up-scale Transera Grand is focused on delivering exceptional service coupled with guaranteed ..."

"As the corner stone brand of the group, Transera Hotels and Resorts rests firmly in the mid-range, select-service market, providing the full mid-scale ..."

"The Tera Hotel brand offers a design-driven, quality and affordable experience that exceeds guest expectations. Whether situated within ..."

"Sera Hotels and Resorts is a lifestyle collection of lodgings linked by the common goal of delivering high-quality services to the discerning traveler ..."


More Information

OUR HOTEL

OUR LOCATION